The Office of Innovation Technology & Learning Design (OITLD) is here to support your needs during the University’s remote operation—please see below for an overview of request processes and resources.
Operating hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
For loaner technology equipment needs, complete the Loaner Equipment Request Form.
- UC’s Virtual Private Network (VPN) allows you access to UC’s network and resources from any location.
Think of using the VPN like a drive to the grocery store.
With the VPN: You pull out of your driveway, drive through traffic to UC’s campus, turn around, and drive through more traffic on the way to the grocery store. To go home, you pull out of the parking lot, drive through traffic back to UC’s campus, turn around, and then drive through traffic back to your home. Done. And you had to fight traffic everywhere. All that running around affects your machine’s performance, too.
Without the VPN: You pull out of your driveway, drive down the road, pull in the parking lot. To go home, you pull out of the parking lot, drive down the road, pull into your driveway. Done. And, with very little traffic to deal with.
Bottom line: If you don't need the VPN, don't use it. You will have a better overall experience, and it will help free up the resource for those that do need it (Source: IT Insider).
These systems require VPN for remote use.
- Panel webhosting service
- Office of Research HPC Cluster
- Remote desktops
- Shared personal and departmental network drives
You do not need to use VPN to access the following systems remotely.
- Microsoft Office 365
- MyDesk.uc.edu (virtual computer labs)
- Use CECH Cloud to access your files stored on CECH drives.
- Use OneDrive to access and share files with your colleagues.
- Check your voicemail and forward your calls to another number:
Online Course Resources
- If you need to get face-to-face materials online fast, check out OITLD’s Get Your Course Online Quick! guide.
- CET&L’s Preparing to Teach Remotely Guide walks you through considerations and resources when moving your course online.
- My Desk allows your students to log into a virtual machine that gives them access to all CECH-licensed software.
Here are more UC Approved/Supported tools to help you acheive your learning outcomes or goals.
- If you want to link to library resources in Canvas or Blackboard, use these guides from the CECH Library:
- If you want to set up a place where students can submit text, files, or video, use Canvas or Blackboard assignments.
- If you want to record a week-in-review video, screencast, or mini-lecture, or have your students submit video assignments or record presentations, use Kaltura
- If you want to set up a place for asynchronous back-and-forth discussion, use Canvas or Blackboard discussion boards.
- If you want to schedule virtual office hours, meet with a group of students, or have students synchronously collaborate with one another, use WebEx or Microsoft Teams.
Approved Online Resources
Since the start of remote operation, we have received requests for tools that the University doesn’t currently support. The Provost and CECH leadership have reinforced that we are only allowed to use University-approved tools:
- Microsoft Teams
These tools that have gone through a security review by the UC Office of Information Security and include an agreement approved by the UC Office of General Counsel. We are aware that many vendors are now offering their tools for free, and while it may be tempting to implement them, doing so potentially puts data at risk and violates University and FERPA regulations. The University is working with vendors to ensure that current tools have allocated the necessary resources for the increase during remote operation.